1. Refund & Cancellation Overview

At Pulse App (an initiative by Prarabdh Digital), we strive to deliver premium digital medical education prep series. Since our platform delivers immediate digital access to copyrighted clinical Q&As, diagrams, tables, and study resources upon subscription, we have clear guidelines for refund and cancellation.

2. Eligibility for Refunds

We offer a 7-day refund window for subscription services under the following conditions:

• The request is submitted within 7 days of the initial subscription payment.
• You have not accessed, viewed, or downloaded premium content or completed any full Q&A module answers.

Refund requests submitted after 7 days of purchase, or requests where the user has already consumed the digital content/resources, are not eligible for a refund.

3. Processing of Refunds

Once a valid refund request is received and verified by our billing team:

• The subscription access will be immediately terminated.
• The refund will be processed and credited back to your original payment method (Bank Account, Credit/Debit Card, UPI, etc.).
• Refunds typically take 5-7 business days to reflect in your account, depending on your banking institution's processing cycle.

4. Subscriptions & Billing Cycle Cancellation

You can cancel your recurring monthly/yearly subscription at any time directly through your User Dashboard. Upon cancellation, your subscription will not renew, but you will retain access to the premium content until the end of your current billing period.

5. Contact Support

For refund requests or subscription cancellations, please email us with your registered email and transaction ID at:
Email: info@pulsemedicaledu.com